Soft Services Manager


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2018-09-09 08:44:101970-01-01Hexagon FM
Job Type Full Time
Location Rickmansworth, Hertfordshire
Area Hertfordshire, England Rickmansworth, Hertfordshire
Sector Facilities ManagementFacilities Management - Estates & Facilities Management
Salary £55000 - £62000 per annum + benefits, car
Start Date ASAP
Advertiser Nikki
Job Ref 894016_1536482650
Job Views 63
Description

Support Services Manager/Soft Services Manager

North London

Up to £62,000 plus benefits

Our client is a leading facilities service provider who supply facilities management services to public and private sector clients across the world. Well respected, they pride themselves on investing in their employees and deliver a clear message on vision and service delivery. As a result of their continued success, they are looking for a Support Services Manager/Soft Services Manager to lead a team of managers on a prestigious client contract based from North London.

You will have previous experience leading a team of managers delivering the following services, cleaning, catering, security, administration support, helpdesk, transportation, stores and print.

These services are provided to the client via a mix of self-delivery and contractor management. There is a good relationship with the external contractors and a team of engaged managers who will work as part of your team.

You will have previously managed the mentioned services on a large scale, with responsibility for large scale workforces, ideally in a hospital, education or MOD setting.

You will be responsible for the following:

* Management of the day to day operation and planning and implementing strategy for continuous improvement and be able to demonstrate previous experience

* Recruitment and training

* Managing P&L, reporting into the General Manager

* Deliver in depth reports to the senior management team

* Develop the client relationship and work as one team

* Ensure the contract is run in line with legislation and contract adherence

* Review the labour resource and maximise the utilisation across all service streams

* Prepare solutions and quotes for additional works and service streams

* Ensure adherence to health and safety and productive work practices at all times

Experience of managing in a unionised environment a distinct advantage as is service provider experience, however, not essential.

Management qualifications or membership to a related association such as BIFM, IFMA, BICS or RICS advantageous.

This is a fantastic opportunity for an enthusiastic leader to join a reputable service provider and make a difference.

This role offers a salary up to £62,000 plus benefits and a great working environment and career.

This is an urgent, permanent role.

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