Facilities Helpdesk Administrator

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2018-04-07 22:13:441970-01-01Hexagon FM
Job Type Full Time
Location Birmingham, West Midlands
Area West Midlands, England Birmingham, West Midlands
Sector Support ServicesSupport Services - Helpdesk & Customer Service
Salary £16000 - £20000 per annum + benefits
Start Date ASAP
Advertiser Nikki
Job Ref 893976_1523139224
Job Views 31

Facilities Helpdesk Administrator

£16,000 - £20,000 dependent on experience


Our client is a rapidly expanding Facilities Management company, developing its skills base to cover all aspects of electrical, mechanical and building fabrics. They provide facilities management (hard services), building services and refurbishment project across the UK.

We are recruiting for a permanent Facilities Helpdesk Administrator in Birmingham. Working in their support services department, you will provide administration support to the facilities engineering teams on sites throughout the UK.

Responsible for contract administration, updating work reports, engineers' reports and allocation of engineers jobs, ordering parts. You will also create reports for contract managers. You will ideally have experience in an administration on an industrial, facilities, construction, maintenance or similar background.

You will be exceptionally client focused and will have strong customer service skills, able to communicate effectively over the phone and in written format. You will be a great team player and happy to help your colleagues.

As this is an up and coming business, you will need to be prepared to multi task and provide cover for your team mates when on lunch and holiday as they will for you.

The ideal candidate will require the following:

* Strong administration skills

* Good organisation and time management skills

* Confidence with IT and MS computer packages

* Ability to stay calm and tactful under pressure

* Good communication skills written and verbal

* Accuracy and good attention to detail

* A bright and positive attitude

You will be experienced in administration, able to work on your own initiative with a good understanding of MS package. Self-motivated, alert, with good attention to detail.

This is a full time permanent position, working for our client to provide excellent administration skills within a fast-paced environment.

So, if you have super customer service skills and would like to join a company where you can progress if you wish too, then this is the role for you. This role is available due to the previous employee being promoted into a client facing service role.

This role is paying between £16,000 - £20,000 dependent on experience and is an urgent role.

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Sovereign House,
22 Gate Lane,
Sutton Coldfield,
B73 5TT
Tel: 0121 354 3540

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